A standard for capacities
The first step in the implementation of resource management is the definition of your company’s capacity standards. Those standards may already be in place, but the first challenge most companies find is that they are badly defined, or they are perceived very differently across business units and between departments. Some speak of capacity, but they mean the already adjusted project capacity. Others speak of change capacity, implementing buffers to help cope with unexpected change and risk.
In reality there are many different definitions of capacity for different stakeholders and decisions at the portfolio level have been made with distorted resource data. If you want to set up a capable resource management, you might want to take a closer look at the very first module in the list above and ask yourself how you want to define capacity, how you want to calculate it and how you want to ensure that it is used uniformly throughout the organization.